Reviews, and how to check us
We do not publish selected testimonials, because a review a business picks about itself tells you almost nothing. What follows is how to check a Texas cremation provider properly — including this one — and where to leave a review we cannot edit.
Four checks worth more than a star rating
One — the licence. The Texas Funeral Service Commission publishes a searchable record of licensed funeral directors, establishments and crematories, including disciplinary history. Anyone arranging a cremation in Texas can look up any provider in about a minute, and it is the single most useful check available.
Two — the price list. The FTC Funeral Rule entitles you to price information over the telephone without giving your name, and to a written, itemised General Price List before you are shown anything for sale. A provider who will not quote by phone is telling you how the rest of the conversation will go. Ours is published at the General Price List.
Three — what the reviews say, not how many stars. Look for reviews that name something specific: whether the final bill matched the quote, whether anyone explained the wait, whether the phone was answered at three in the morning. Sentiment is easy to write and easy to buy. Specifics are neither.
Four — who actually performs the cremation. Many providers subcontract, which is normal and not disqualifying, but you are entitled to know where it will happen. We explain the identification procedure in how a crematory confirms identity.
What families have said
Leaving a review
If we cared for your family, a review on our Google listing helps the next family more than anything we could write about ourselves. It is public, we cannot edit it, and that is exactly what makes it worth reading.
Write a Google review See the listing
We do not offer discounts, gift cards or anything else in exchange for a review. The FTC prohibits it, and it would make the review worthless to the person reading it — which is the only reason a review exists.
Questions about reviews
Why are there no testimonials on this page?
Because a testimonial a business selects and publishes about itself is worth very little to a reader — the business chose which ones to show. Reviews on a platform we do not control are worth more precisely because we cannot curate them, so that is where we send you.
How can I check a Texas funeral provider is licensed?
The Texas Funeral Service Commission maintains a public licence search covering funeral directors, establishments and crematories, and it also publishes disciplinary history. That record is more informative than any star rating, and it takes about a minute.
What should I look for in a cremation review?
Specifics rather than sentiment. Did the price at the end match the price quoted at the start? Was the family told what was happening while they waited? Did anyone answer the phone at 2am? A review that names what actually happened is worth ten that say "wonderful service".
Do you offer anything in exchange for a review?
No. Paying for, incentivising or filtering reviews is prohibited by the FTC and it makes the resulting reviews worthless anyway. If we earned one, we would like it; that is the whole of the request.
Ready when you are.
Call and a person picks up. No menu, no hold queue, no callback form. If you would rather start in writing, the online form takes about four minutes.